Frequently Asked Questions
FAQs – Sibley Animal Hospital in Calumet City, IL
Sibley Animal Hospital is a full-service animal hospital providing veterinary care for dogs and cats in Calumet City, IL. We also serve families throughout Southeast Chicago and Northwest Indiana. Our veterinary clinic offers preventative wellness care, vaccinations, diagnostics, surgery, dentistry, cardiology, critical care, pain management, and integrative therapies to help keep pets happy and healthy.
New Clients and General Care
Where is Sibley Animal Hospital located?
Sibley Animal Hospital is located at 1020 Sibley Blvd in Calumet City, IL 60409. Our location is convenient for pet owners throughout Calumet City, Southeast Chicago, and Northwest Indiana.
What are your hours?
Our regular business hours are as follows:
- Monday: 8:00 a.m.–6:00 p.m. (Closed 12:00–1:00 p.m.)
- Tuesday: 8:00 a.m.–6:00 p.m. (Closed 12:00–1:00 p.m.)
- Wednesday: 8:00 a.m.–2:00 p.m.
- Thursday: 8:00 a.m.–5:00 p.m.
- Friday: 8:00 a.m.–6:00 p.m. (Closed 12:00–1:00 p.m.)
- Saturday: Closed
- Sunday: Closed
How do I contact Sibley Animal Hospital?
You can contact Sibley Animal Hospital at 708-862-2440 or through our contact page. We are always happy to answer questions.
How do I become a client of Sibley Animal Hospital?
New clients can contact our hospital to establish care, while existing clients can use our online appointment request process. We operate primarily by appointment. You can call us at 708-862-2440 or use our Request an Appointment form to schedule your visit.
What pets do you treat?
We provide veterinary care for dogs and cats. Each patient is unique and has specific health concerns and care needs. We tailor recommendations to each pet’s age, health history, lifestyle, and needs.
What makes Sibley Animal Hospital different from other veterinary clinics?
We are a Black-owned veterinary clinic, serving Calumet City, Southeast Chicago, and Northwest Indiana. Sibley Animal Hospital combines personalized veterinary care with advanced diagnostics, in-house cardiology, integrative therapies, critical care, and preventative medicine. We have a long history of caring for pets and their families in the community.
Our approach is centered on treating each patient as an individual and including pet owners in treatment decisions. That ongoing relationship helps us understand your pet’s needs and make informed recommendations throughout their life.
Emergency and Urgent Care
What signs mean my pet needs veterinary care immediately?
Pets with sudden or significant health changes may need veterinary critical care, especially when symptoms involve breathing, consciousness, bleeding, poisoning, trauma, or other rapidly developing problems. Our hospital provides critical care during our operating hours, and we recommend calling us promptly when you are concerned.
Signs that warrant immediate veterinary attention can include:
- Difficulty breathing
- Collapse, loss of consciousness, or sudden severe weakness
- Seizures or significant disorientation
- Suspected ingestion of a toxic substance or foreign object
- Uncontrolled bleeding
- Broken bones or significant trauma
- Deep cuts, lacerations, or puncture wounds
- Persistent vomiting or diarrhea
- Difficulty urinating or inability to urinate
- Sudden inability to stand or walk normally
If your pet has ingested cannabis, medications, chemicals, or another potentially toxic substance, contact a veterinarian promptly rather than waiting for symptoms to develop.
Services and Medical Care
What veterinary services does Sibley Animal Hospital offer?
We offer a broad range of veterinary services for dogs and cats, including wellness examinations and vaccinations, allergies and dermatology, diagnostics, dentistry, surgery, critical care, cardiology, pain management, laser therapy, acupuncture, digital thermal imaging, nutrition, weight management, boarding, and grooming. We also provide integrative treatment options such as chiropractic care and Chinese herbal medicine as part of individualized treatment planning.
Does Sibley Animal Hospital offer veterinary cardiology?
Yes, we offer on-site veterinary cardiology in partnership with a board-certified veterinary cardiologist. Our cardiology service includes advanced heart evaluation techniques, such as echocardiography. This allows us to provide many patients with specialty cardiac care without traveling to a distant referral hospital.
If a cardiology referral is needed, our cardiology client referral form makes the referral process easy. We coordinate with the cardiologist and review relevant medical information to help provide a complete picture of your pet’s heart health.
How can veterinary diagnostics help my pet?
Veterinary diagnostics help us investigate illnesses and injuries that a physical examination alone may not identify. Our hospital uses diagnostic tools including laboratory testing, ultrasound, X-ray imaging, and digital thermal imaging to investigate a range of medical concerns.
What is digital thermal imaging, and how can it help my pet?
Digital thermal imaging is a non-invasive diagnostic technology that maps subtle temperature changes that may indicate inflammation, pain, circulation problems, or other concerns. Our digital thermal imaging technology helps us evaluate, monitor, and identify areas that may need further examination.
We may recommend thermal imaging when a pet shows signs of pain or inflammation, during senior examinations, after an injury or surgery, or when evaluating blood and nerve supply. It can also help us monitor changes over time and assess treatment protocols.
Does my pet need professional dental care?
Yes, professional veterinary dentistry is an important part of maintaining your dog’s or cat’s oral health. Our dental procedures include oral evaluation, dental radiographs, cleaning, scaling and polishing, and treatment for periodontal disease, with extractions when medically necessary.
Can Sibley Animal Hospital perform surgery for dogs and cats?
Yes. Our veterinary team performs a range of surgical procedures for dogs and cats and requires appropriate pre-surgical evaluation and laboratory work before routine procedures. Surgical care includes anesthesia, monitoring during the procedure and recovery, and individualized pain-management recommendations.
Our surgical estimates provide information about anticipated procedure costs and help pet owners understand what may be included in their pet’s surgical care. The final treatment plan depends on your pet’s health, diagnostic findings, and individual needs.
How can acupuncture and other integrative therapies help my pet?
Our alternative therapy services include acupuncture, chiropractic care, laser therapy, Chinese herbal medicine, and other options. Holistic and alternative treatment approaches do not replace conventional veterinary medicine, but may be used alongside it. We evaluate each pet individually to determine whether an integrative therapy may be useful as part of the overall treatment plan.
Our veterinary acupuncture services may be used as part of treatment for a variety of medical issues, such as chronic pain, mobility issues, musculoskeletal problems, neurological conditions, or other chronic health concerns. We focus on the individual patient rather than using the same treatment approach for every pet.
How can laser therapy help my pet?
Laser therapy uses therapeutic light to stimulate cellular activity. This non-invasive treatment option may help manage pain and promote healing. We may incorporate laser therapy into treatment plans for certain injuries, chronic pain conditions, recovery needs, or other situations where our veterinarians determine that it may benefit the patient.
Laser therapy can be combined with other medical or integrative approaches. We evaluate the underlying condition first so treatment targets your pet’s specific needs.
Does Sibley Animal Hospital provide boarding and grooming?
Yes, we provide limited boarding and grooming services, with both being subject to the hospital’s requirements.
Because boarding availability is limited and the hospital does not have a professional licensed groomer on-site, it’s best to plan and schedule well in advance. Our staff can also recommend professional groomers we have worked with.
Preventative Care and Ongoing Support
How does Sibley Animal Hospital approach preventative wellness care?
We emphasize preventative veterinary care because regular examinations, vaccinations, parasite prevention, nutrition, and appropriate health screenings can help identify concerns early, before symptoms develop. Regular visits also help us get familiar with your pet’s normal health and behavior. That familiarity can make it easier to recognize meaningful changes and address concerns before they become more complicated. The earlier we can diagnose and treat an issue, the better.
What is the Snout Wellness Plan?
The Snout Wellness Plan bundles the cost of routine preventative services into a monthly payment. This makes it easier to budget for your pet’s veterinary care costs. Planning can make routine care easier to budget for and may also encourage more consistent wellness visits.
Please feel free to reach out with questions. Our team can explain the current plan options and help you determine whether a wellness plan fits your pet’s preventative care needs.
Can I order my pet’s medication online?
Yes, established clients can submit a secure online medication request through our medication request service. We review medication requests against your pet’s medical records and current veterinary care before approving them.
Online requests provide a convenient way to request medication without calling the hospital during busy periods. A staff member will contact you if we need additional information or a veterinary evaluation.
What payment options are available for veterinary care?
We accept several payment methods, including cash and major credit cards. We also offer financing through CareCredit and ScratchPay, as well as payment plans through Cherry.
Our payment and appointment policies explain deposits, cancellations, payment requirements, and other important appointment information. Reviewing these policies before your visit can help you understand what to expect.
Sibley Animal Hospital provides caring, compassionate veterinary care for dogs and cats in Calumet City, serving families throughout Southeast Chicago and Northwest Indiana. Our services range from preventative wellness and pet vaccinations to diagnostics, dentistry, surgery, cardiology, critical care, pain management, and integrative therapies. Our veterinary team helps you make informed decisions about your pet’s health. If you are looking for a veterinarian in Calumet City or an animal hospital near you, call us at 708-862-2440 or visit our contact page to discuss your pet’s needs.